As the saying goes “you cannot improve what you cannot measure”. This is why designing balanced score cards and developing / monitoring Key Performance Indicators is very helpful in continuously measuring your organization’s performance against targets. As a first step, we help you develop Key Performance Indicators and design them into balanced scorecards so that you can measure performance in an easy to understand manner. After that, we can also help you identify the areas which require improvement and generate solutions to improve the performance to desired levels.
Following are some examples of how we have helped companies achieve desired improvements:
KPI’s & Leading Indicators were established to streamline entire warehouse operations of a large manufacturing organization. The goal was to ensure an effective and sustained inventory management / optimization. In less than 2 years, target of improving performance level to 90%+ was achieved.
KPI’s and a Balanced Scorecards System was developed and implemented in an Accounting & Taxation department of a large FMCG organization. The performance levels improved to 92%+ (from 68%) in less than 2 years.
KPI’s and Balanced Scorecards System was developed for a large consumer goods manufacturer with operations in UAE & Oman. The performance was measured and tracked for key business areas including Exports, Sales, Marketing, Business Development, HR, IT and Finance.
KPI’s and Balanced Scorecards were developed and implemented for a large manufacturing organization capturing key business functions. These were then drilled down to individual KPI’s targets and incorporated into Performance Appraisal System to make them more objective, leading to higher employee engagement levels.